Responsible Gambling Policy
Why Responsible Gaming is Important
At Spin and Win, we are committed to promoting responsible gambling practices. Gambling should always be a form of entertainment, not a source of financial or emotional distress. Our goal is to ensure that players stay in control of their gameplay and make informed, balanced decisions when participating in any of our games.
Signs of Gambling Problems
While most users enjoy gaming responsibly, some may develop unhealthy behaviors. Warning signs of gambling issues can include:
- Spending more money than intended
- Chasing losses in hopes of recovering funds
- Neglecting work, family, or social obligations
- Feeling anxious, irritable, or depressed after playing
- Hiding gambling activity from others
Recognizing these signs early can help prevent more serious consequences.
Safe Gambling Recommendations
To help ensure a positive gaming experience, consider the following tips:
- Set a fixed budget before you start playing
- Never gamble with money meant for essential expenses
- Take regular breaks and avoid long sessions
- View gambling as a form of entertainment, not a way to make money
- Don’t play when feeling upset, tired, or under the influence
Staying mindful of your behavior and limits helps maintain control and enjoyment.
Self-Exclusion and Limits
Spin and Win supports self-regulation tools for safer play:
- Deposit limits – Control how much money you can add to your account
- Session time reminders – Monitor how long you’ve been playing
- Loss limits – Set maximum losses within a time period
- Self-exclusion – Temporarily or permanently block access to your account if needed
If you feel you need a break, our customer support team can assist you with these options.
Aid Organizations and Support
If you or someone you know is struggling with gambling-related problems, professional help is available. We encourage you to reach out to licensed mental health providers or national gambling support services. These resources offer confidential and free assistance to those in need.
Protection of Minors
Spin and Win strictly prohibits underage gambling. Our services are only available to individuals aged 18 or older. We implement age verification systems and recommend parents use parental controls on shared devices to prevent access by minors.
Contact Information
If you have questions, need assistance with responsible gaming tools, or want to discuss self-exclusion, you can contact our team:
Email: support@spinawinlive.ca
We are here to help ensure your gaming experience remains enjoyable and safe.